<
https://theconversation.com/does-tracking-your-employees-actually-make-them-more-productive-242027>
"Should employers prioritise efficiency at all costs? It might seem like a good
idea. More processes than ever before can now be automated with robotics,
artificial intelligence and other technology.
But in case after case, we’ve also seen technology usher in a whole new era of
workplace surveillance. Companies have powerful new tools to track employees
and monitor their productivity in detail, raising obvious concerns.
Reporting in
The Guardian this week only highlighted the most recent example.
Woolworths has been criticised for allegedly having “unrealistic” expectations
about the productivity of its warehouse pickers – workers who travel from aisle
to aisle to select required products.
A new framework, introduced by the supermarket giant last year, reportedly aims
for pickers to reach 100% efficiency, putting those who fall short into a
coaching program.
Regardless of whether efficiency tracking practices are right or wrong in a
moral sense, a more fundamental question arises. Does increased surveillance
and productivity measurement actually increase employee performance?"
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
