A Compliment That Really Means Something

Mon, 16 Sep 2024 18:58:23 +1000

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://www.theatlantic.com/ideas/archive/2024/08/give-great-compliment-happiness/679447/>

"A few weeks ago, I wrote about how to give and take criticism well. As
important as that is for getting along with others, one skill does supersede
it: the ability to give compliments. The quality of our relationships, in fact,
depends on the ratio of praise to criticism that is exchanged. The people we
deal with, at work and at home, not only will flourish if we provide a good
proportion of positive feedback along with occasional correctives but also will
be more likely to perform well, succeed—and like us.

Researchers have found, for example, that on the highest-performing corporate
teams, members gave 5.6 compliments for every criticism of their peers. On the
lowest-performing teams, that ratio was upside down, with 2.8 criticisms per
compliment. This effect seems to apply not just in a business environment but
in personal partnerships. According to the Gottman Institute, a project by two
academic psychologists to improve relationships, happy couples’ “magic ratio”
of positive to negative interactions (a negative interaction being one
involving critical, dismissive, or defensive behavior) is 5 to 1.

However, just as giving constructive criticism is no straightforward matter and
requires skills and knowledge, so it is with compliments. Done well, words of
praise can be a soothing balm of Gilead for human relations at home and at
work. But done poorly, compliments can be ineffective, even destructive. What
follows is a research-based guide to giving compliments right."

Via What Could Go Right? Every Second Counts
https://theprogressnetwork.org/public-warning-systems/

Share and enjoy,
               *** Xanni ***
--
mailto:xanni@xanadu.net               Andrew Pam
http://xanadu.com.au/                 Chief Scientist, Xanadu
https://glasswings.com.au/            Partner, Glass Wings
https://sericyb.com.au/               Manager, Serious Cybernetics

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