<
https://theconversation.com/how-getting-a-second-opinion-can-stop-you-being-ripped-off-218349>
"You leave your car at the mechanic for a routine service ahead of your summer
escape to the coast. When your mobile rings, you are stricken by unwelcome
news: the mechanic goes through a list of parts that urgently need replacing to
avoid a breakdown in the middle of the freeway. After accepting your fate, you
never learn whether you really needed to replace those parts, or if the
mechanic has just ripped you off.
Services like these - for which it remains unclear whether the service was
really needed - are what economists call “credence goods”. Credence goods
markets are a hotbed for questionable practices. The typical advice for
consumers is to get a second opinion and check the reviews.
But what if a well-meaning mechanic discovers your car needs a major repair? In
this case, the mechanic faces an existential dilemma: if they offer the right
repairs, they may appear to be taking advantage when they are just trying to
fix your car."
Cheers,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://xanadu.com.au/ Chief Scientist, Xanadu
https://glasswings.com.au/ Partner, Glass Wings
https://sericyb.com.au/ Manager, Serious Cybernetics
