Nobody reads T&C’s – but the High Court’s Ruby Princess decision shows consumer law may protect us anyway

Fri, 12 Jan 2024 05:17:43 +1100

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://theconversation.com/nobody-reads-tandcs-but-the-high-courts-ruby-princess-decision-shows-consumer-law-may-protect-us-anyway-219229>

"How many times have you booked travel - like a cruise or a tour - and simply
clicked that you’ve read and agreed to the terms and conditions for your trip
without actually reading them?

What if something went wrong on your trip and it turned out the terms you
didn’t read prevented you from suing in certain courts?

This was just one problem faced by some of the passengers on the now infamous
Ruby Princess cruise ship, which was supposed to be making a pleasant trip from
Sydney to New Zealand and back in March 2020, but instead became the location
for one of the most well-known early outbreaks of COVID.

Now, the High Court has found that consumers can be protected even if they
haven’t fully read their terms and even if they were outside Australia when
they accepted them."

Cheers,
       *** Xanni ***
--
mailto:xanni@xanadu.net               Andrew Pam
http://xanadu.com.au/                 Chief Scientist, Xanadu
https://glasswings.com.au/            Partner, Glass Wings
https://sericyb.com.au/               Manager, Serious Cybernetics

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