Big Tech Can’t Stop Telling On Itself

Fri, 6 Oct 2023 14:50:05 +1100

Andrew Pam <xanni [at] glasswings.com.au>

Andrew Pam
<https://webcache.googleusercontent.com/search?q=cache:https://doctorow.medium.com/big-tech-cant-stop-telling-on-itself-f7f0eb6d215a>

"In July, the Federal Trade Commission announced a complaint against Amazon
over the ways the company has tricked customers into subscribing to its paid
Prime service. The Commission argues that Amazon discovered that its customers
were accidentally signing up for Prime and were unhappy about it, and that the
company nevertheless decided not to fix this confusion because it was making
too much money from these accidental signups. To make things worse, Amazon
deliberately made it harder to cancel Prime, and celebrated that the new,
more complex process resulted in fewer cancellations.

This is historic. Prior to the current administration, the FTC had been in a 40
year decline: underfunded and timid. But the new chair, Lina M. Khan, has
brought a muscular, take-no-prisoners approach, working in close coordination
with her peers at the DoJ antitrust division and with other agencies to
reawaken their long-dormant regulatory powers."

Cheers,
       *** Xanni ***
--
mailto:xanni@xanadu.net               Andrew Pam
http://xanadu.com.au/                 Chief Scientist, Xanadu
https://glasswings.com.au/            Partner, Glass Wings
https://sericyb.com.au/               Manager, Serious Cybernetics

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