http://www.cuppacocoa.com/a-better-way-to-say-sorry/
"I first heard this in a teacher training program. The speaker started
off with a rant about how No one teaches children how to apologize
properly these days. My ears perked up, because I didn’t really know of
any way to teach them other than to… just make them say it: Sorry. I
knew it was not very effective, but I hadn’t considered other methods."
Doesn't just apply to kids, though of course it's great to start there.
Via Craig Froehle and Muse.
Share and enjoy,
*** Xanni ***
--
mailto:xanni@xanadu.net Andrew Pam
http://www.xanadu.com.au/ Chief Scientist, Xanadu
http://www.glasswings.com.au/ Partner, Glass Wings
http://www.sericyb.com.au/ Manager, Serious Cybernetics